Bou'
Yeah I read that on another thread.
:-(
Doesnt surprise me I know in my Department it's a case of "your doing that job, the trainings on the job, now deal with the customer, all the managers are in an all day meeting to discuss what we can do about the staffing problems" but then I work in Inner London Jobcentre and staff turnover is quite high. Especially when we have a fatal stabbing last week outside one of our offices and the poor bloke stumbled into the office and the staff saw everything...times like these I hate being a Union rep' and having to deal with people it was all very grim, anyway I digress, I always applogise THEN ask what I can do to help ;-) think it's the only way really!
Housing Benefit officers are all skum...no actually they are on (usually) shit wages as the company employing them put in the lowest tender as they're employed usually by local council.
In my 14 years working for the Dept' I'd say who more annoying problem clients or other members of staff...50/50 I'd say.
Another one I get alot is "this blokes done no paperwork, I forgot to interview him, the college dont know he's supposed to be starting with them, he's due his money today and I'm off home as I'm part time can you sort it out for me?"
No, your in one office, I'm 10 miles away in another & we're speaking over the phone.
I work on a team of 3 to cover 8 offices and almost 120 other Advisors covering almost 10 thousand clients..DO YER FUNTING JOB YOU...//#RANT Mode kicks in again...and promptly melts #//...
mEsSAgE eNdS
